Tag: benchmarking
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How benchmarking against your Item 19 reduces risk, improves franchise support, and increases royalties
When I first entered the franchising space, two things were surprising. The first: franchising is very litigious and expensive. Everything is a contract and everyone is expected to play nice and within the confines of these documents. Second: tracking compliance and performance of franchise units is often relegated to spreadsheets. These spreadsheets are then passed…